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Report a problem

 
To report any of the following problems, please use the online form or phone number given below.

Out of hours emergencies

If you need to make an enquiry or report a problem outside of office hours please telephone us on 020 8854 8888.

Report a cleaning, maintenance or repair problem

To report a problem with the following, please fill in the online form:

You can also report the following by phone or email only (forms coming soon):

  • fallen or dangerous trees
  • lifts, stairs, landings and steps in residential council properties
  • potholes or pavement cracks
  • stray dogs
Call Cleansweep on 020 8921 4661 (open 8am - 8pm weekdays and 8am - 1pm on weekends). 

Or email cleansweep@greenwich.gov.uk

Report an insect or rodent infestation

Call Pest Control on 020 8921 8160 / 8157. 

Report benefit fraud

To report a potential benefit fraud, contact the 'blow the whistle' hotline.

Tel: 0800 169 6975
Email: fraud@greenwich.gov.uk

All calls are

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