Street furniture refers to anything installed on a road or pavement, such as:
- road signs and street nameplates
- bus shelters and public benches
- speed humps and line markings
- public utility cabinets
Damaged or poorly maintained street furniture can make a street feel abandoned. This can encourage crime in the area. Faulty or dangerous street furniture can also lead to accidents.
Road signs are installed to regulate traffic and warn drivers of hazards. Damaged road signs can pose an accident risk.
How to report a problem
Tell us the street name and nearest house number, or the number of the nearest lamp column so we can get to the location quickly.
Report damaged street signs or street furniture using our online form.
By email and telephone
If the problem is in a Council estate, or on the outside of a Council block, phone 020 8921 4661 or email cleansweep@greenwich.gov.uk.
If the problem is on a public street, road or highway, phone 020 8921 5488/5577 or email contact-centre@greenwich.gov.uk.
What happens next?
Once we receive your report, we will inspect the problem within two working days.
For street furniture: we start repairs within 15 working days. If it is an emergency, we will start work on the problem within 24 hours.
How to request new street furniture or signage
Requests for new signs or street furniture in your area, such as benches, seating or planters, can be made by email, telephone or in writing.
The service is usually free, but there is a charge for personalised street furniture such as commemorative benches.
If the furniture is requested for a public street, road or highway, telephone 020 8921 5488/5577 or email contact-centre@greenwich.gov.uk.
Or write to:
Highways
Crown Building
48 Woolwich New Road
Woolwich
London SE18 6HQ
If the road is on a Council estate or road, apply to your Neighbourhood Office.
Find your local Neighbourhood Office
If your request is about a main arterial route, please contact Transport for London by emailing enquiries@streetmanagement.org.uk
Once you have placed a request, an engineer will assess the site and you will be advised of the outcome.
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