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Road gritting and snow removal

 
The Council runs a winter road gritting service between October and March to keep the borough’s footways and carriageways in a safe and passable condition during periods of severe weather.

Treatments we can provide

  • Pre-salting - where rock salt is used on the roads to prevent ice from forming during frosty conditions.
  • Post-salting - where rock salt is used to melt ice and snow that has already formed.
  • Snow removal.
On Council estates we try to grit or clear slopes and stairways in communal areas where possible.

View the Council's full winter service plan

Need a road clearing or gritting?

If you need a road to be cleared, or gritted, please contact us using the details listed on the right, during our opening hours.

For evenings and weekends, please call the Council's out-of-hours number on 020 8854 8888. 

What happens next?

We aim to respond to all requests as quickly as possible, however, during bad weather we have to prioritise roads, with the highest priority being assigned to:

  • main roads
  • public transport routes
  • hospital access routes
  • well-trafficked hills.
A much lower priority, for example, is assigned to a residential cul-de-sac.

Be assured that once you have called, your request will be logged and dealt with as soon as possible.

Transport for London roads

For information about roads maintained by Transport for London, please email enquiries@streetmanagement.org.uk.

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