Public utility companies often carry out works on highways around the borough.
If you need to make an enquiry or complaint about a public utility company, you can do this by email, telephone or in writing.
How to make a complaint
You can call the company direct using the telephone number advertised at the site of the roadworks. This can be done both during normal working hours and out of hours.
Or
You can contact the Council without charge and an engineer will contact the public utility company on your behalf. This can be done both during normal working hours and out of hours.
To contact the Council please use the details in the box on the right.
If the site is on a road maintained by Transport for London (generally the main arterial routes through the borough) please email enquiries@streetmanagement.org.uk
What happens next
Details of the problem will be taken when a complaint is made. An engineer will then follow it up with the utility company carrying out the works.