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What to do if there is an accident

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Environment & planning
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Roads and pavements
Accidents resulting from a street or lighting problem

We carry out regular inspections of all highways and street furniture.

If damage is caused between inspections it is important that anyone who notices such damage should report the problem as quickly as possible to the Council so that repairs or replacement can be carried out.

To make an insurance claim against Highways

If a fall on the highway results in an injury and you wish to make a claim, please contact the Council's Insurance Team in writing using the address below:

Greenwich Council Insurance Team
Riverside House
Beresford Street
Woolwich
SE18 6DF

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Environment & planning

Pavement and road repair
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Accidents resulting from a street or lighting problem