Skip to site navigation

Accessibility Options

Font size

Colour scheme

Safety and repair

 
Potholes, cracks, and other problems on roads and pavements can lead to accidents.

How to report a problem on a road or pavement

Tell us the street name and nearest house number, or the number of the nearest lamp column so we can get to the location quickly.

Report the problem using our online form.

By telephone or email

If the problem is in a Council estate, phone 020 8921 4661 or email cleansweep@greenwich.gov.uk.

If the problem is on a public street, road or highway, phone 020 8921 5481/5419/6265 or email edi.highways@greenwich.gov.uk.

What happens next?

Once we receive your report, we will inspect the problem within two working days.

We aim to repair roads and pavements within 15 working days. If it is an emergency, work will start within 24 hours.

Related links

Accidents resulting from a street problem: what to do?

Information about roads

Report a tree problem

A to Z of Services

Contact information