Pride: Greenwich Cleansweep
We aim to ensure that all residential streets are swept weekly and that town centres are cleaned on a continual daily cycle.
What can you do to help?
- Take your litter home.
- Report accumulations of litter – including leaf build-up – in streets.
- Report overflowing litter bins and, where possible, prevent further overflow.
How to report a problem
You can report a dirty street or market by mail, phone, email or online form:
Once we hear of a build up of litter or overflowing bin, we aim to clear it within one working day.
Spot fines for littering
The Council's Estate and Town Centre wardens regularly patrol the borough and will issue people who drop litter with on-the-spot fines of £75 under the Clean Neighbourhoods Act.
Fixed Penalty Notice - paying by telephone
To pay be telephone, call 020 8921 4695.
Opening hours are Monday to Friday 8am to 8pm, Saturday and Sunday 8am to 1pm.
Quote the number at the top of your Fixed Penalty Notice. You can pay with any major debit or credit card.
Fixed Penalty Notice - paying in person
Visit one of the service centres and quote the number on the top of your Fixed Penalty Notice:
- Riverside Service Centre
Woolwich High Street
London SE28 6BU
- Eltham Service Centre
Archery Road
London SE9 1HA
Opening hours for both centres are Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm.
Yoiu can pay by cash or with any major debit or credit card.
Disputing a fixed penalty notice
If you dispute a Fixed Penalty Notice, you should put this in writing to the address on the notice. Notices can not be disputed by telephone.
Remember to include the Fixed Penalty Notice number when sending in your appeal. Write to:
The Enforcement Team
20 Calderwood Street
Woolwich
London SE18 6QW
Litter from business premises
Business premises have a responsibility to keep the area outside clear of their shop's litter.
Environment enforcement teams will investigate reports. You can report shop litter using the contact details on the right.
Find out more about dealing with business waste
Emergencies
For emergencies, such as reporting any object which may be causing a hazard, or road traffic accident debris, please contact the Council's Contact Centre. Call us on 020 8921 4661 from Monday to Friday between 8am and 8pm, and at weekends from 8am to 1pm.
At all other times contact the Council's out-of-hours emergency service on 020 8854 8888.
What happens next
We will log your call or email and collect accumulations of litter and clear overflowing bins within one working day of them being reported.
If the problem is on Transport for London land, we can forward your request to TfL.