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Improving our services

 
Comprehensive Performance Assessment (CPA) is about helping local Councils improve services for their communities.

The Audit Commission assesses each Council annually and provides an overall CPA rating, an explanation of how the rating was reached and recommendations for improvement. See our How It Works CPA page in the menu on the left for more. 

Good service delivery 2003 and 2004

In 2003, Greenwich Council was rated 'good' overall (on a scale of excellent/good/fair/weak/poor) by the Audit Commission. In 2004, the Council retained that rating.

Three star performance in 2005, 2006 and 2007

Greenwich was rated as a three star Council which was 'improving well' under the new and harder CPA  in 2005, and again in 2006 and 2007.

Judgements are reached by looking at:

1 How Greenwich's main services perform

Greenwich "is a Council that is improving well and demonstrating a three-star overall performance." See the Greenwich Council 2007 scorecard on the CPA website for more detail. The scorecard pages explain how Greenwich's service performance and use of resources were analysed to reach CPA scores.

2 How Greenwich is run

The Audit Commission issued the report from its 2006 Corporate Assessment inspection in July 2007.

It concluded that “Greenwich Council is performing well. With its partners, it has developed clear and challenging ambitions for the borough.

"The Council's ambitions focus on making Greenwich the place in which people will wish to live, work, learn and visit through a major programme of physical and socio-economic regeneration.

Along this journey, the Council is improving services well within many priority areas, and it has delivered some major achievements in improving the quality of life for its residents.”

To read the full Corporate Assessment Report for Greenwich, please see the assessment report links on the Audit Commission website orporate assessment report 2007.

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