Greenwich Council is Certificated to ISO 9001:2000 by the British Standards Institution. The Council has been given permission to display the prestigious British Standards Institution logo due to the ongoing success of our Quality Management Systems.
What is ISO 9001: 2000?
The ISO 9000 is a set of standards that provide a best practice framework for the implementation of a Quality Management System.
Meeting the ISO 9001: 2000 Standard means that an organisation takes a common sense approach to management. It ensures that the Council has clear business objectives and has a Quality Management System in place that delivers those objectives reliably and efficiently, day in, day out.
View our Quality Policy
Which services have reached the standard so far?
Currently, the BSI has Certificated the following highly diverse Council services:
- Parks & Open Spaces – Tree Maintenance
- Parks and Open Spaces (ISO 14001:2004*)
- Cleaning Services
- Parking Enforcement
- Gas Section
- Library & Information Service
- Greenwich Heritage Centre
- Revenues Section
- Building Services
- Home Ownership Services.
Other Council services are being prepared for Certification.
*ISO 14001 is a type of Quality Management System that has an emphasis on Environmental Management controls that deliver maximised positive and minimised negative environmental effects.
What does that mean?
For our customers, the BSI logo means that services are customer focused and are being delivered to a consistently high standard in a professional way. Continued improvements are being made at the heart of the service delivery.
The BSI logo ensures that customers’ views play an important role in the setting of service standards.
The BSI logo also ensures that external legislation and standards including Government Performance Indicators are being assessed, as well as Greenwich’s own aims and values and locally agreed Performance Indicators.
Where can I find out more?
Visit the BSI Management Systems website or contact Robert Million using the details on the right.