If your Council Tax account shows a credit balance, you can request a refund, use it to offset any other Council accounts you have, or take no action.
Request a refund
To request a refund, simply write to:
Council Tax
Greenwich Council
PO Box 53488
London SE18 9FA
Offset amount
You may have another account with the Council, such as a rent account or sundry debt account.
If so, you can request to transfer your Council Tax credit into your other account. This would offset any amount due in the other account.
To request a transfer, call 020 8921 4147.
No action
If you take no action, the credit stays in your account. At the end of the year, it will be transferred to the new year's Council Tax.