If you have just received a parking ticket and think it has been wrongly issued, you can challenge it.
Initial challenge
To make an initial challenge, you MUST contact us within 14 days of getting the parking ticket:
We cannot accept a challenge in person, or over the phone.
You must tell us...
We need to know at least the following information in order to look at your case:
- the Penalty Charge Notice (PCN) number
- the vehicle registration number, and
- your (as vehicle owner) contact details, including name and home address.
NOTE: If your parking ticket is OVER 28 DAYS OLD, AND you have received a Notice to Owner form, you will need to
make a formal representation instead.
What happens next
We will inform you by letter whether or not we agree with your challenge. If we agree, we will cancel the ticket.
If we reject your reasons and the ticket is not cancelled, you can either:
- accept the decision and pay the fine (you get 50% off if you pay within 14 days of the date on the reply letter)
- or make a formal appeal - we will automatically send you a document called Notice to Owner, with full instructions, if after a further 28 days the fine remains unpaid.
Further information
If you have any further enquiries, please contact the parking office.