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Meter faults

 
If a meter is faulty, we advise you to move to a different parking location. 

You can choose to remain in the meter bay, but you could receive a parking ticket. 

If the meter is found to be faulty, we will waive the parking ticket. However, you would need to challenge the ticket first. The reverse of the parking ticket explains how you make the challenge.

Reporting a meter fault

All meters have the Council’s telephone number on the meter label. 

When reporting a meter fault, you will be asked for the meter number, the location of the meter and the type of fault.

We will send an officer to inspect the meter and repair it if necessary.

Money lost in a meter

To request a refund, you need to write Parking Services, and include these details in your letter:

  • meter number
  • location of the meter
  • type of fault
  • date the fault occurred
  • amount of money lost
Address your letter to:

Parking Services
Greenwich Council
Peggy Middleton House
50 Woolwich New Road
London SE18 6HQ

If the meter is found to be faulty, we will refund the money by cheque, postal order or postage stamps (for sums less than £1).

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