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Advice and support

 
The Charter Mark award-winning Housing Aid Centre offers advice and assistance to resolve housing problems. We provide a drop-in advice service during opening hours, with appointments given if more detailed advice is needed.

We give help and advice to:

  • private tenants
  • homeowners with mortage arrears and other problems
  • housing association tenants
  • people looking for private rented accommodation (we can sometimes find hostel places for single homeless people)

Advice for Council tenants

Unfortunately, we are unable to advise Council tenants. If you are a Council tenant and need housing advice, there are three local Community Law Centres that can help. You can also contact:

Greenwich Housing Rights
36 Wellington Street
Woolwich
London SE18 6PF

Tel: 020 8854 8848

Resolving disputes

Our Tenancy Relations Officers help resolve disputes between private landlords and tenants, usually in in regards to harrassment and illegal eviction.

Improving conditions

We also aim to improve conditions in private sector housing and hold regular landlord forums to try and achieve this.

Homeless?

You may be eligible for Council housing if you are homeless. see the Find a home section or visit the Housing Needs Unit.

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