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Advice and support

 
The Charter Mark award-winning Housing Aid Centre offers advice and assistance to resolve housing problems. We provide a drop-in advice service during opening hours, with appointments given if more detailed advice is needed.

We give help and advice to:

  • private tenants
  • homeowners with mortgage arrears and other problems
  • housing association tenants
  • people looking for private rented accommodation (we can sometimes find hostel places for single homeless people)

Legal advice for Council tenants

Unfortunately, we are unable to advise Council tenants. If you are a Council tenant and need housing advice, there are local Independent Advice Centres that can help.

Resolving disputes

Our Tenancy Relations Officers help resolve disputes between private landlords and tenants, usually in in regards to harrassment and illegal eviction.

Improving conditions

We also aim to improve conditions in private sector housing and hold regular landlord forums to try and achieve this.

Homeless?

You may be eligible for Council housing if you are homeless. see the Find a home section or visit the Housing Options Service.

In need of financial help?

For more information about help with housing costs, visit our Housing Benefit section.

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