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Single assessment process (SAP)

 
Single assessment means improving our systems so that older people who are being assessed for help and care aren't asked the same questions again and again by different agencies.

It's a shared assessment process - between the older person whose needs and requirements are at the heart of the assessment and (with the older person's consent) the staff and agencies who are assessing the older person's needs and care. It's about working closely together to benefit the older person. 

The purpose of SAP is to ensure that older people receive appropriate, effective and timely responses to their health and social care needs, and that professional resources are used effectively. 

With the single assessment process:

  • the older person is at the heart of assessment and care planning
  • professionals are willing, able and confident to use their judgement
  • care plans or statements of service delivery are routinely produced and service users receive a copy
  • professionals contribute to assessments in the most effective way, and care co-ordinators are agreed in individual cases when necessary
  • information is collected, stored and shared as effectively as possible and subject to consent
  • professionals and agencies do not duplicate each other's assessments

Contact us

For more information, or to ask for more help about who to talk to about your specific needs, please contact our Older People's social services team at:

The Orangery
Older people's social services
20 Orangery Lane
Eltham SE9 1HN
Tel: 020 8921 2304
Fax: 020 8921 3392 or 020 8921 2367

Further information about social care

Please visit the Department of Health website in the Useful links menu on the right for more information.

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About Greenwich