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Children's services contact details

 
Children's Services provide support to children and young people in need and their families. 

If you think that a child, young person or family is in need of help, or you are looking for support, call:

Initial Response and Assessment Teams

Tel: 020 8921 3172

  • Monday to Thursday: 9am – 5.30pm
  • Fridays: 9am - 4.30pm

Emergency Duty Team (Out of office hours only)

Tel: 020 8854 8888

  • Monday to Thursday: after 5.30pm 
  • Fridays: after 4.30pm
    Plus weekends, bank holidays
If you are concerned that a child is in danger now, contact the police

If you are a professional making a referral

Please download the inter-agency referral form.

You can post, fax or email it to us.

At the hospital

Children's Services also have a Children and Families team based at the Queen Elizabeth Hospital who deal with referrals at the hospital itself. 

They take referrals from doctors, nurses and other professionals such as midwives who are concerned about:

  • children brought to Accident and Emergency
  • patients on the children's wards  
  • expectant mothers who are booked into the hospital to have their babies.

Complaints

From time to time, people who use our services will want to make a complaint about the service that they have requested, or receive.

Find out how to make a complaint.

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