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The carers’ assessment process

 
When carers approach us about available support, we run a process that assesses their needs. 

The assessment is not a 'test', but an opportunity for you to discuss your needs in detail, either as part of a joint assessment process with the person you care for, or as part of a separate assessment.

Will I qualify for an assessment?

To qualify for a carer's assessment, you must:

  • Be providing, or intending to provide, regular and substantial care
  • Satisfy the Council that the person you care for is someone for whom we may provide services, or arrange for community care services to be provided.
If you are not providing regular and substantial care, you can still have your views taken into account during a community care assessment of the person that you care for.

How do I arrange to have a carers' assessment?

To arrange an assessment, contact us using the contact information in the menu to the right, or by contacting the relevant Adults and Older People's Services team. You can also ask your GP or district nurse to contact our Adults and Older People's Services on your behalf.

If the person you look after is in hospital, speak to a nurse and ask to be put in touch with a hospital Care Manager. There is a team of care managers at all hospitals who can support you and help you explore your needs.

Further information

For more information, please contact our Adults and Older People's services team using the contact information in the menu to the right.

The Carers' UK website in the Useful links menu to the right will give you more information about assessments, legislation, policy and your rights as a carer. The Greenwich Carers' website will take you to more information about local support and groups.

Our Carers' Information Booklet will also give you detailed information about assessments and who to contact for help and information as a carer.

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