Some people are more vulnerable to a sudden loss of water supply. This could be due to a medical need (such as having a dialysis machine at home) or mobility problems (having problems getting to a stand-pipe or replacement water-tanker in the street).
If you think that you could have a particular need in such circumstances, you can register for the Extra Care Service from Thames Water.
How do I register?
You can register by:
Telephone: 0845 9200 800
Text-phone: 0845 7200 899
Or write to:
Thames Water
PO Box 286
Swindon SN38 2RA
To find out more, go to the Thames Water website following the link on the right.