Do you know of a reliable builder, plumber or electrician? Have you got their details to hand? Don't wait until an emergency! Be well-prepared, and look for a reliable trader straight away...
What Trader scheme
To help take the headache out of picking a reliable trader, we run a What Trader scheme, which lists home improvement traders based on customer feedback.
More about the What Trader scheme
Trade associations
You should also contact the relevant trade association to ask for a list of members in your area. Many trade associations have protection schemes and will help to resolve disputes.
Useful contacts - trade associations of builders, plumbers and electricians
Tools and tips
Here is some information that will help you choose a reliable trader and protect you as a consumer:
You can also download these tools to help you:
To view this document, you will need Adobe Acrobat Reader.
Other resources
There are some helpful leaflets available online, including:
Further information
The content of these web pages is also available as an information pack. To order your Reliable Trader pack, which will be posted to you, contact Consumer Direct using the number on the right.