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Where to get advice

 
Do you need advice in your area, but don't know where to begin to look?

This section gives contact details, information and opening hours for advice centres in your area which provide free, confidential advice for borough residents.

Urgent advice

The Council has been working closely with four local advice organisations to ensure that there is emergency cover at most times for residents needing urgent advice.

These organisations include:

If you need urgent advice and your local centres are not open, check the details for advice organisations listed by area which can help you.

Advice in your language

If English is not your first language, you may be able to get advice in your own language.

Find out about advice in community languages

Central helplines and further advice

As well as local advice centres, the following general services may also be able to offer advice and guidance.

Families Information Service

Advice on: information, advice and guidance about services for families and young people aged 0-19 in Greenwich borough.
Tel: 020 8921 6921

Email: fis@greenwich.gov.uk

Language Line Logo
Opening hours

Monday to Friday
9am to 5pm

Greenwich Money Advice Service

Advice on: debt and money problems.
Debt line: 020 8317 3342

Outreach sessions: venues and drop-in times

Please ring 020 8309 8646 to arrange an appointment.

Community Legal Service Quality Mark Logo Language Line Logo

Languages: Gujarati, Hindi, Punjabi, Seleti, Urdu

Opening hours

Monday and Thursday
10am to 11am

Tuesday and Wednesday
2pm to 3pm

Welfare Rights Service

Advice on: welfare benefits and tax credits for people living or working in the borough.
Advice line: 020 8317 4872

Textphone: 020 8921 4900

Welfare Rights online enquiry form

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Languages: Hindi, Punjabi, Urdu


Opening hours

Monday
2pm to 4pm

Thursday
10.30am to 12.30pm

Private solicitors

If you wish to approach a private solicitor for advice and are on a low income, you may be able to get help with your legal costs.

You can get a list of solicitors in your area by checking the Community Legal Advice website or by telephoning 0845 345 4345.

Immigration and asylum advice

For advice about immigration or asylum issues, visit the Office of Immigration Services Commissioner website.

Further information

You can find further information and advice on our Benefits and grants pages.

Get more information on how to deal with debt on the DirectGov website. 

If you have a query about the information contained within this section, please contact the Welfare Rights service using the details provided in the right hand menu.

Alternatively, further advice and guidance can be found using the Useful links in the right hand menu.

A to Z of Services