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Apply for benefit

 
To apply for Housing or Council Tax benefit, you need to fill in a form and return it to us with proof of identity and evidence of your circumstances.

Do NOT delay

If proof of identity and other evidence is not readily available to you, you should send in the form straight away and send any other documents within one month of sending the form.

Where can I get a benefit claim form?

You can download an application form online, or:

  • request one via email or phone (see right for contact info)
  • collect one from the Advice & Benefits Service reception
  • collect one from any Neighbourhood Office.

What else do I need to send?

You will need to show us two original forms of ID from a list of acceptable types of identification.

You will also need to supply original evidence of your circumstances

Your form will NOT be processed without this information.

Returning the form

Post or hand in your completed form to the Advice & Benefits Service or your closest Neighbourhood Office.

What happens next?

Once your claim has been processed, we will write and tell you how much benefit you will get.

If your application has not been approved and you don't agree with the decision, you can appeal.

Can I get help completing the form?

If you need help completing your form, visit your closest Neighbourhood Office. If your health prevents you from attending one of our offices to submit your application, you can arrange a home visit.

Data protection

The Council checks and verifies all information provided in support of Housing Benefit and Council Tax Benefit claims. See our data protection page for details of how we collect and distribute personal information.

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