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Verification of benefit claims

 
Central government introduced the Verification Framework in 1999. The objective of the Framework is to detect and deter potentially fraudulent Housing Benefit and Council Tax Benefit claims. As part of this Framework we ask that people provide original documentation in support of their claim.

All original documents are checked and verified in our offices. Only documents that have been verified by our staff can be used to make an assessment.

At any stage during the claim, we may write to the benefit claimant and ask them to provide up to date details of their circumstances.

In addition, we aim to visit all Housing Benefit and Council Tax Benefit claimants at their home address during the life of their claim.

Benefit fraud

Contact our Anti-fraud Team to report a fraudulent claim.

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