Types of identification

• benefit payment book
• paid utility bill from the most recent quarter
• bank statement dated less than four weeks prior to claim
• building society book
• wage slips from current employer
• National Insurance number card
• medical card
• credit cards
• driving licence
• birth certificate / marriage certificate / civil partnership certificate / divorce papers
• full and valid passport
• Home Office Standard Assessment letter
• EA/EEC identity card
• UK residence permit
• letter from: solicitor / social worker / probation officer
• certificate of employment in UK forces / or the Merchant Navy.

Original documentation

• Bring them to the Advice & Benefits reception in Riverside House or Eltham Centre, or one of our Neighbourhood Housing Offices, and we'll photocopy and verify the documentation and return the originals to you
• Post them to us using registered delivery, which will guarantee we receive it. All original documents sent through the post will be returned by recorded delivery within two days. Make sure you write your full name, address (where the claim is made) and Housing Benefit reference number (if you know it) on all your correspondence.